1. Make sure that the product you want to return is undamaged, unused and complete
2. Make sure that the product you want to return is in its original packaging (if possible)
3. Send an email to firstname.lastname@example.org
and state at least the invoice number and/or order number
4. Sparepartsholland processes your mail within (at least) 5 days and sends you a return label by mail
5. Pack the product you want to return well and stick the return label on it.
6. The courier will pick up the product at your location
7. Within a maximum of 7 days after receipt of the returned product, Sparepartsholland will transfer the full purchase amount + shipping costs to you