Ordering & product selection
Ordering
Ordering from Spare Parts Holland is easy through our webshop. Before ordering, always check the product information and select the correct version. Not sure whether a part is suitable for your tractor, machine or application? Please contact us before ordering.
Order the right part
Check the available product information before ordering. This reduces the risk of selecting the wrong version or a part that does not suit your application.
Search by product name or SPH item number, or browse the product categories to find the right part.
Check the version and, where stated, compare dimensions, connections, technical information, technical drawings and OEM or reference numbers with your current part or application.
Check the item, selected version and quantity before proceeding to checkout.
Enter your details. The shipping and payment options available for your order are shown during checkout.
Before you order
Questions about ordering
Choosing the right product starts with good information. Check the product page and, if in doubt, send us as much relevant information as possible.
Found an OEM or reference number?
Compare the number with the information on the product page. If the number is not listed there or you are unsure about the application, send it to us together with the other relevant product or machine details.
How do I know if a part is suitable for my tractor or machine?
Always check the information on the product page, such as listed models, version, dimensions, connections and any technical drawings. Compare this information with your current part or application.
If a specific compatibility is not stated on the product page, do not automatically assume the part will fit. Contact us before ordering if you are unsure.
How can I use an OEM or reference number?
An OEM or reference number can help identify a part. Compare the number with the numbers and product information listed on the relevant product page.
If the number is not listed on the product page, do not automatically assume the product is equivalent or suitable. If in doubt, send us the number together with other relevant details about the part, tractor or machine.
Can you help me choose the right part?
Yes. We are happy to review the available information with you. Please send as much relevant information as possible, for example:
- make and model of the tractor or machine;
- OEM or part number;
- relevant dimensions and connections;
- clear photos of the part and application;
- the product link or SPH item number of the product you are viewing.
The more complete the information, the more specifically we can assess your question.
Can I order as a business customer or in larger quantities?
Yes. Business customers can order through our webshop. Enter your company and billing details carefully. Where applicable, you can also enter your VAT details during checkout.
Do you order regularly or need larger quantities? Send us the SPH item number or product link and the required quantity. Availability, lead time and price can vary by product and quantity. More information about VAT and payment options can be found under Payments.
Do I need an account to place an order?
No. A customer account is not required to place an order. You can also complete your order without an account.
If you do have a customer account, certain account features may be available to help you manage your details and orders more easily.
How do I know if my order was received correctly?
After your order has been placed successfully, you will receive an order confirmation by email with your order details. Check your spam or junk folder as well if you do not see the confirmation.
Tracking information follows later, after the order has been shipped and tracking is available. More information is available under Track order. Information about shipping options can be found under Shipping & delivery.
Can I still change or cancel my order?
Contact us as soon as possible if you want to change a product, quantity or delivery address, or cancel the order. As long as the order has not yet been processed or shipped, we will see what is still possible.
If the order has already been processed or is in transit, a change or cancellation may no longer be possible. Have you already received the wrong product? See our information about Returns.
Product selection help
Not sure which part you need?
Send us as much relevant information as possible, such as the make and model of your tractor or machine, an OEM or part number, important dimensions and clear photos. Also tell us which product you are viewing or send the product link. The more complete the information, the more specifically we can review it with you before you order.